Welcome
Helpway is an AI customer support platform for modern apps. Drop in a one-line widget or build your own with headless hooks.
Helpway is the AI-first support platform for modern apps. It runs on Cloudflare's edge, speaks every language your customers do, and lives where the conversation actually happens — inside your product, not behind a link to "help.your-site.com."
Two ways to integrate
- Drop-in widget — One line of JSX. Brand color, avatar, position, and copy all driven by the Helpway dashboard — no redeploy needed for cosmetic changes.
- Headless hooks — Build your own UI on top of @helpway/react. Conversation list, composer, timeline, presence, realtime — all as plain React hooks.
What you get out of the box
- AI that grounds on your knowledge base, not on hallucinated marketing copy. If the KB has no answer, the agent says so and offers to connect a human.
- Localization-first via Better i18n. Visitors get their language automatically; you translate once and the CDN does the rest.
- Edge-native on Cloudflare Workers + D1 + Durable Objects. ~50ms median response time worldwide.
- Fully customizable launcher style, brand color, avatar, and widget position — live from the dashboard, applied to every visitor within seconds.
Need help?
- Open the widget on this site — we dogfood Helpway.
- Visit app.helpway.ai and send us a message from your dashboard.
- File an issue on GitHub.